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The Importance of Personal Cyber Protection in 2020

Published on August 11, 2020   Cyber Tips

With many offices closed due to COVID-19, Canadians are spending more time at home than ever before.

Gaming systems, computers, mobile devices, smart TVs, connected appliances and other equipment are essential to homeowners’ personal lives. But they also create avenues for cyber attackers to infiltrate a homeowners’ data in order to steal information, extort money and commit fraud. 

That’s why it’s important to ensure your home devices are secure – particularly if you are working from home from an industry that requires special amounts of privacy and discretion.

If a homeowner experienced hacking, it could create significant expenses, including:

  • Damage from cyber attacks
  • Data that could be held for ransom
  • Loss from fraud
  • Notifying people whose personal information was stolen

Personal Cyber Coverage goes beyond any insurance currently available by combining coverage for Cyber Attacks, Cyber Extortion, Online Fraud, and Data Breach. This coverage is currently only available to Wawanesa Insurance policy holders.

Coverage Highlights

Cyber Attack

Pays to recover data and restore systems that have been lost or damaged due to a Cyber Attack involved a computing or connected home device.

Loss scenario

An individual opened an electronic file attached to an email that looked like it was from UPS. It unleashed a nasty virus, which corrupted data and reconfigured the existing computer setup. Restoration involved reformatting the hard disk, erasing everything on it, and reinstalling the operating system and all software applications.

Cyber Extortion

Provides payments and professional assistance in responding to cyber extortion demands based on a credible threat to damage, disable, deny access to or disseminate content from devices, systems or data.

Loss scenario

A ransom note popped up on the homeowner’s computer screen soon after she discovered that all of her files had been locked. “Your files are encrypted,” it announced. “To get the key to decrypt files, pay $1,000 USD.” If payment was not received within a week, the price would increase to $2,000. The threat included destruction of her decryption key and any chance of accessing the thousands of files on her PC. The homeowner paid the $1,000 extortion demand and had to pay an information technology firm to investigate the random and ensure that there were no viruses left behind on her computer.

Online Fraud

Covers online fraud that results in a direct financial loss to the policyholder.

Loss scenario

One morning a homeowner received an email from his grandson Tom, who was in trouble. Tom had been in a car accident the night before, was facing possible criminal charges and needed money for a lawyer. Within 20 minutes another email was received. This one was from a man who identified himself as Tom’s attorney, who provided rundown of the situation. Apparently, the driver in the other car, a foreign diplomat from Trinidad was injured. The diplomat had agreed to accept $1,950 to cover costs and was ready to sign a release just as soon as the funds were wired. The homeowner called Tom yet got no answer. Fearing for his grandson, he paid cash for the MoneyGram and sent it off. The next morning another email arrived from the lawyer looking for more money. The homeowner called his grandson again, only to find out Tom had never been in an accident.

Data Breach

Notifies and pays for services to affected individuals in the event that third-party private personal data entrusted to a household resident is breached.

Loss scenario

A mother regularly volunteers at her children’s school, helping teachers track students’ birthdays and their lunch account numbers. She uses a spreadsheet on her personal tablet. During a field trip, she leaves the tablet on the bus and it is never recovered. Fearing that families at the school might become victims of identity theft, the woman called her lawyer who advised her to notify the affected families and provide them with fraud alert services.


Frequently Asked Questions

What are the coverage options?

There are two coverage options available: $25,000 and $50,000. Depending on the limit purchased, this is the maximum amount to be paid for all loss, damage or expense arising during any one policy period under this endorsement.

Is there a deductible?

Yes, a $500 deductible applies for losses under Personal Cyber Protection per occurrence to all coverages under this endorsement.

If a personal device such as a smart phone or tablet is damaged due to a cyber-attack, is it covered?

Yes, if the loss is due to a cyber-attack, Personal Cyber Protection provides replacement of the damaged device, as well as the cost to recover lost or breached data.

What if a home daycare or home-based business is operated out of the home?

If a home daycare is operated out of the home, the policyholder may have an exposure to data breach of children’s information. Like a home operating a daycare, anybody operating a home-based business could be exposed to a data breach of client’s personal information. Personal Cyber Protection addresses this risk and offers the additional protection required to offer peace of mind.

For more information about this coverage or to add it to your existing insurance policy please visit any of our 12 locations or click here to contact us today.

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